OEM style Cadillac CUE screen (ATC CTS SRX or XTS CUE)— functions identical to the original factory unit with very slight cosmetic differences. This is a strong option to paying a dealer to replace your failed unit with a OEM screen.
If your screen lights up as normal but does not respond to your touch commands you will need to replace the digitizer.
A major benefit to this OEM style replacement is it will not show signs of crackling over time. The factory screen contains two layers, the outer layer you touch and the inner digitizer that communicates your touch commands. The Cadillac OEM unit contains a gel between these two layers and over time this gel will dry and cause “crackling”. Our replacement screen does not contain this gel. The result is a very slight decrease in touch sensitivity but will not crackle over time.
Full service repair is available for this unit — send us your navigation assembly and we will perform the repair, restoring your navigation unit to fully functioning and send it back quickly!
Warranty: This touch screen digitizer comes with a 12 month warranty against defect on DIY repairs. It includes a 24 month warranty on full service repair.